250 West Messaging

PRIVACY POLICY

Effective Date: May 23, 2026

250 West Building Management and One Click Techs (“we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.

Information We Collect
We may collect the following information from residents and authorized building occupants:

  • Name
  • Phone number
  • Apartment/unit information
  • Communication preferences
  • Message history related to building services

How We Use Information
Your information is used solely for building-related communications, including:

  • Package delivery notifications
  • Maintenance coordination
  • Access/intercom support
  • Building notices
  • Resident support communications
  • Emergency or service-related updates

SMS Consent
By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from 250 West Building Management regarding building operations and resident services.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP.

Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared with service providers necessary to operate building communications and systems, including messaging platforms such as Twilio.

Data Security
We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse.

Data Retention
We retain communication records only as long as necessary for operational, legal, or service-related purposes.

Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information
If you have questions regarding this Privacy Policy or your data, please contact:

One Click Techs
Email: support@oneclicktechs.com

TERMS AND CONDITIONS

By opting into SMS communications from 250 West Building Management and One Click Techs, you agree to the following Terms and Conditions.

Service Description
The SMS messaging service is intended solely for residents and authorized occupants of the 250 West building for operational and resident-support communications.

Messages may include:

  • Package notifications

  • Maintenance updates

  • Building alerts

  • Access/intercom support

  • Resident assistance communications

  • Service scheduling updates

Message Frequency
Message frequency varies depending on resident activity and building operations.

Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.

Opt-In
You may opt into SMS messaging by:

  • Providing your mobile number to building management

  • Requesting SMS communication

  • Replying with an approved opt-in keyword such as START, YES, or JOIN

Opt-Out
You may opt out at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages unless you re-subscribe.

Help
For assistance, reply HELP or contact building management directly.

Supported Carriers
Message delivery is subject to your mobile carrier’s availability and service conditions.

Limitation of Liability
250 West Building Management and One Click Techs are not responsible for delayed or undelivered messages caused by carrier issues, outages, or technical limitations.

Privacy
Your information will be handled in accordance with our Privacy Policy.

Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated versions will be posted on the applicable website or resident portal.

Contact Information
One Click Techs
Email: support@oneclicktechs.com